Before you start
- An X account with access to the X Ads advertiser account.
- The Campaign Medic workspace must have X Ads enabled.
- The developer app must have X Ads API access for the advertiser account.
Connect and run an audit
- 1
Check account access
Make sure the provider account you will authorize can see the X Ads advertiser account you want to connect.
- 2
Connect X Ads
Open Connect in Campaign Medic, find X Ads and choose Connect. Sign in to the provider and approve the requested access.
- 3
Choose the ad account
Return to Campaign Medic and select the account you want the workspace to use. Only accounts returned by the provider are shown.
- 4
Run your first audit
Open Audit, choose X Ads, select the connected account and run the audit. Campaign Medic will import the available campaign and performance data.
- 5
Review before applying
Read each recommendation and its expected effect. Any supported account change requires your approval, and the app records the operation.
Troubleshooting
- X developer app eligibility and Ads API access are separate from completing the OAuth authorization screen.
- Campaign Medic currently supports pausing and re-enabling X campaigns after you approve the action.
- If authorization succeeds but no advertiser is listed, confirm Ads API access and account assignment with the X Ads administrator.
- If Campaign Medic reports that the connection attempt expired, return to Connect and start a new attempt in the same browser.
- If the problem continues, contact support with the platform name and the approximate time of the attempt. Do not send passwords, access tokens or app secrets.
Disconnect
Open Connect and choose Disconnect for X Ads. This removes the stored connection and stops future requests to the provider. Existing audit history remains subject to the retention period in the Privacy Policy.